Privacy Policy

🔒 Our Commitment to You

At RVA Airport Taxi, your privacy is important to us. This Privacy Policy explains what information we collect when you use our website or booking form, how we use it, and how we protect it.

We operate a taxi and airport transportation service based in Richmond, Virginia. We only collect the information we need to confirm and complete your ride — nothing more.

📋 What Information We Collect

When you submit a booking request through our website, we may collect:

• Your first and last name
• Your phone number
• Your pickup and drop-off locations
• Your requested ride date and time
• Number of passengers
• Any special requests you provide

We do not collect payment information through this website. Payments are handled in person at the time of your ride.

📬 How We Use Your Information

The information you provide is used solely to:

• Contact you to confirm your ride booking
• Coordinate your pickup time and location
• Send you a booking confirmation if requested
• Follow up on your ride experience

We will never use your information for marketing purposes without your explicit consent, and we will never sell, rent, or trade your personal information to any third party.

🛡️ How We Protect Your Information

Your booking information is transmitted securely using SSL encryption (the same technology used by banks and hospitals). Our website is hosted on a secure platform with HTTPS enabled.

• All form submissions are encrypted in transit
• Booking data is received directly in Rob's private email inbox
• We do not store your data in public databases
• We do not share your information with advertisers

🍪 Cookies & Website Analytics

Our website may use basic analytics tools to understand how visitors use the site (such as which pages are most visited). This data is anonymous and does not identify you personally.

We do not use advertising cookies or tracking pixels that follow you across the internet.

🔗 Third-Party Services

Our website uses the following trusted third-party services:

• Formspree — securely delivers your booking form submission to our email. See Formspree's Privacy Policy.
• Google Maps / Places API — powers the address autocomplete in our booking form. See Google's Privacy Policy.
• Google Fonts — loads fonts for our website design. No personal data is collected.

📱 Your Rights

You have the right to:

• Request a copy of any personal information we hold about you
• Request that we delete your personal information
• Opt out of any future communications from us
• Ask us to correct any inaccurate information

To exercise any of these rights, simply contact us at the phone number below and we will respond promptly.

👶 Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, please contact us immediately.

📝 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the updated policy.