Terms of Use

Please read these terms and conditions carefully before using this website or booking our taxi services. By accessing or using this website, or by hiring our services, you agree to be bound by these terms. If you do not agree with any part of these terms, you must leave this site immediately and not use our services.

RVA Airport Taxi, also referred to as rvaairporttaxi.com (henceforth referred to as the "site," "website," or "company"), is a taxi and transportation service based in Richmond, Virginia. Your continued use of this website and our services constitutes your direct acceptance of these terms.

1. Eligibility

You must be 18 years of age or older to use this website or book our transportation services. By using this site you confirm that you meet this age requirement.

2. Informational Use Only

All information contained on this site is provided for informational purposes only and is provided "as is" without any warranties of any kind, either expressed or implied. No guarantees are made regarding the accuracy, completeness, or timeliness of any information on this site.

3. Fare Estimates & Pricing

• Fare estimates provided through our fare calculator or on any page of this website are estimates only and do not constitute a guaranteed or definitive fare.
• Actual fares are confirmed directly with your driver at the time of booking. Only a verbal or written confirmation from your driver constitutes a confirmed flat rate.
• Rates are subject to change based on distance, route, traffic conditions, and applicable local regulations without prior notice.
• RVA Airport Taxi cannot be held liable for any discrepancy between an estimated fare displayed on this website and the actual confirmed fare.

4. Service Availability

While we strive to provide 24/7 availability, RVA Airport Taxi does not guarantee the availability of transportation services at any specific time. Service availability is subject to driver availability, weather conditions, and other factors beyond our control. We are not liable for any losses incurred as a result of service unavailability.

5. Limitation of Liability

• You expressly agree to exclude RVA Airport Taxi, its owners, drivers, and all associated third parties from all liability and damages which may arise from the use of this website or our transportation services, to the full extent permitted by law.
• Under no circumstances will RVA Airport Taxi be liable for any direct, indirect, incidental, or consequential damages arising from the use of, or inability to use, this website or our services.
• Your use of this site and its content is entirely at your own risk.

6. Third Party Links

This website may contain links to third party websites and services. Your use of any third party sites linked from this website is entirely at your own risk. RVA Airport Taxi makes no claims or representations regarding third party sites and accepts no liability for any damages incurred from their use.

7. Intellectual Property

All content on this website including text, images, graphics, logos, and design elements is the property of RVA Airport Taxi or its content suppliers and is protected by applicable copyright laws. Copying, reproducing, or distributing any content from this site without prior written permission is strictly prohibited.

8. Booking & Cancellation

• Bookings made through this website or directly with your driver are subject to confirmation by RVA Airport Taxi.
• A booking is only confirmed when your driver has personally confirmed the pickup time, address, and fare with you directly.
• Cancellation policies are determined at the time of booking confirmation with your driver.
• RVA Airport Taxi reserves the right to refuse service at its discretion.

9. Passenger Conduct

Passengers are expected to behave in a safe and respectful manner at all times. RVA Airport Taxi reserves the right to terminate a ride and refuse further service to any passenger whose conduct is deemed unsafe, abusive, or disruptive. The passenger assumes full liability for any damage caused to the vehicle during transport.

10. Indemnification

You agree to indemnify, defend, and hold harmless RVA Airport Taxi, its owners, drivers, partners, and all associated employees against any and all claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from your use of this website or our services, or your violation of these terms.

11. Changes to These Terms

RVA Airport Taxi reserves the right to modify these terms at any time without prior notice. Your continued use of this website following any changes constitutes your acceptance of the updated terms. It is your responsibility to review these terms periodically.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Virginia.

13. Contact

If you have any questions about these terms, please contact us directly at 804-647-2879 or visit rvaairporttaxi.com.

These terms were last updated in March 2026. RVA Airport Taxi · Richmond, Virginia · Privacy Policy